Will travel insurance and accident cover be included in the package?
Travel insurance will not be included in the treatment or accommodation package. We would highly advise that all patients take out sufficient travel cover for their trip as private medical treatment in India is very expensive.
If you need emergency medical assistance during your trip, dial 102 and ask for an ambulance. In addition to this, it would be advised that you contact your insurance company as soon as possible if you are referred for treatment.
We would also request that you alert the Dental Concepts team if you feel unwell at any stage during your trip, your safety and wellbeing is our priority.
Are hygiene and sterilization standards up to international standards?
Yes. The Dental Concepts Mumbai clinic is at accreditation level of NABH (national accreditation board of hospitals and health care providers).
What happens if something goes wrong?
It is unlikely that anything will go wrong during your treatment in India. We spend a lot of time before your trip carefully planning every aspect of your treatment, which leaves us with very minimal surprises that can happen.
We are also committed to providing the best possible care which means that if there are any risks involved, we won’t take them.
Dental Concepts will take ownership of all treatment carried out and will ensure that if anything does go wrong it will be rectified by us at no additional cost, either here in the UK or while you are in India.
Much like the CQC (care quality commission) in the UK, they monitor members to ensure that the latest hygiene and care standards are being adhered to.
What guarantees will I have on the treatment carried out abroad?
Patients undergoing treatment at Dental Concepts, India will receive a 3-year guarantee on any work carried out during the trip. Any necessary treatment will be carried out at Dental Concepts, Andover (UK) and the expense of which will be covered by us.
What payment options are available?
At Dental Concepts we have a range of payment options. We are happy to accept payment by cash, bank transfer or by card payment (except for American Express). Alternatively, we are proud to offer a range of finance options with as little as 0% interest.
Our clinical coordinator would be happy to discuss the finance options in further detail with you if this is the preferred option.
Is it safe for me to fly following dental implant surgery?
Yes. There will be a couple of days following the treatment to allow you to recover and ensure that you will be comfortable for the journey. But there are no reasons as to why you should not fly following surgery.
Can I speak with a past patient about their experiences?
Yes. If you are keen to speak with previous patients about their experiences this can be arranged. Please request this from the coordinator of your trip who would be happy to arrange a phone call or meeting.
Who can I contact if I have any other questions or concerns and will they be reachable during my trip?
The coordinator who is accompanying you on this trip with be reachable before, during and after your trip and will be designated with the role of making sure that you are comfortable throughout your journey with us at Dental Concepts.
Please do not hesitate to contact them with any queries or concerns that you have, they will be happy to help. In the treatment pack you have received you will find both the UK and India contact numbers for the coordinator.
If you have not yet received these, please contact the practice and request them.
What qualifies a dentist to be an orthodontist, and what do they primarily treat?
An orthodontist is a dentist who has completed two additional years of specialized study after graduating from dentistry. Orthodontists primarily deal with poorly positioned teeth and jaws, treating patients with improper alignment (such as crooked teeth) to improve oral health, strengthen teeth, and enhance aesthetics.
How do I know if I truly need orthodontic treatment like braces?
You should not get braces just because they are trendy; they serve a medical purpose. Your general dentist will first perform a comprehensive examination, including X-rays, clinical exams, photographs, and plaster models. If they identify issues like overbite, underbite, crossbite, open bite, misplaced midline, gaps, or severe teeth crowding, they will recommend you see an orthodontist, who will then finalize the ideal treatment plan for your specific case.
What types of appliances are used in orthodontic treatment?
Orthodontists use various appliances to apply pressure to move the teeth and jaws into the correct position. These include:
Fixed Appliances (Braces): Traditional metal braces, special fixed appliances (to control habits like thumb-sucking), and fixed space maintainers.
Removable Appliances: Aligners (like Invisalign or invisible braces), lip and cheek bumpers, removable retainers, and jaw repositioning appliances.
Discreet Options: Invisalign (clear, removable) and Incognito hidden lingual braces (placed on the back of the teeth).
What is a Dental CT Scan (CBCT), and why is it necessary?
A CBCT (Cone Beam Computed Tomography) scan is the newest type of CAT scan that provides three-dimensional images of your teeth, nerves, and bones. It's necessary when a dentist or orthodontist needs a higher degree of accuracy than traditional 2D X-rays to better diagnose your tooth problem.
