Your Patient Journey With Dental Concepts, Mumbai

The first contact from the patient is through telephone at +919920496506 or email info@dental-concepts.com or coming into the practice or through our contacts us page on the website. Once they have made a contact we send out a practice information leaflet and register the patient with our practice.

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Pre Screening

The first consultation appointment is made with our Treatment Co-ordinator who sits and listens to the patient’s ideas, concerns and expectations. During the pre-screening, the patient is offered a drink and various parameters like anxiety scales, vital signs measures are recorded.

Dentist Consultation

The TCO then presents the case to the Dentist and he/she does a thorough examination of the patients oral health. A complete examination report is given to the patient along with a treatment plan estimate and details.

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Reflection And Explanation Of Treatment

Once the dentist has given an initial explanation of all treatment options then the patient goes back with the TCO to the training room for a further detailed explanation of his treatment through leaflets, videos, animations and demonstration models

Confirmation And Payment

Patient confirms treatment and pays upfront. The appointment is booked for treatment and the patient comes back for the same.

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Follow Up

Once the treatment is over the patient comes back for a follow up with another dentist who checks and signs off the work so that the team can confirm and reassure that everything is upto best practice standards or if there are any recommendations.

Review

A specific time is decided depending on patients oral health status to review either in 6 or 12 months.Patients can contact us 24/7 through our dedicated 24 hours telephone service for any queries or emergencies.

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